After Sales & Service

If you buy original spare parts from GenSys, you are always on the safe side of receiving exactly the parts that are precisely matched to your machines and systems in terms of function and reliability.

We have access to a large selection of components from well-known manufacturers such as KRAL, IMO, Boll & Kirch Kracht, ARI, SONDEX, KELVION, KFM-Regelungstechnik and many more. Contact us and we will immediately create a tailor-made offer for you.

Regardless of whether a module from GenSys or another manufacturer is installed in your system, we will be happy to offer you the appropriate spare parts or look for a suitable alternative for you.

To this, as a rule, we need only a minimum of information to identify the correct parts. Also we like to offer spare part sets (8000 h-kit, 16,000 h-kit) designed for the operating times especially for your module!

As we produce our terminal boxes, motor starters and control cabinets by ourselves we offer this capability also to our customers. Complete and individual Service for Design, CAD, PLC and HMI-Programming, Manufacturing, Installation and Component Service.

The current challenges for our customers in shipping and industry are also our concern, so we support you with our expertise to make your systems more efficient, safer and better. In addition to the preparation of offers and timely delivery, this also applies to technical advice and support over the entire project period.

In addition to all the hardware, we also offer you qualified service. We have the right staff, professional tools and always an open ear for installation, conversion, commissioning and repairs.

Where can we help you?